POS split payments and counting the cash at end of day

A customer hands over 50 riyals in cash and asks to pay the rest of a 137-riyal bill by card. It is an ordinary request, and handled badly it is the reason the drawer is short at closing and nobody can say why.

Split payments are not the problem. Recording them as two guesses is. When the till records exactly how each sale was paid, the end of the day becomes a check rather than an investigation.

Ringing up a split payment

In the Nizam POS, a single sale can be paid with cash and card together. The cashier enters the cash first, and the till records the rest against the card, so the sale is stored as two payments that add up to the total, not as one payment in the wrong method.

1. Add the items and open payment as usual.
2. Enter the cash amount the customer is handing over. If it is more than needed, the till works out the change.
3. Put the remaining amount through the card terminal and record it as card on the same sale.
4. Hand over the receipt. It shows both payments and carries the ZATCA QR code.

A closing routine that works

The aim at closing is simple: the cash in the drawer, the card terminal's settlement and the till's own figures should all tell the same story. A short routine, done the same way every day, gets you there.

1. Settle the open orders. Check the POS dashboard for orders still open. Take payment for those that are done, so they appear in the day's takings.
2. Read the payment methods. On the dashboard, note today's totals for cash, card and bank transfer.
3. Count the drawer. Subtract the float you started with. What remains should match the cash total.
4. Settle the card terminal. Its settlement slip should match the card total on the dashboard.
5. Print the day report as a PDF and keep it with the terminal slip.

Making differences easy to trace

Give every cashier their own code, and never share one between shifts. Every sale records who rang it up, so when a figure does not match, you can see which person and which hour it came from instead of questioning the whole team. The dashboard also shows takings by hour and the top cashier, which helps when you want to see where the day's money came from.

If you run several counters, keep one POS for each. A combined drawer for two tills can never be reconciled with confidence, and separate registers each keep their own products, receipt design and figures.

Split payments are here to stay. Record each part as it really happened, close the day the same way every time, and the drawer will agree with the till far more often than not.